How do you select the right Contract office cleaning company?

Posted by Sarah on Oct 4, 2009 in Fine Articles |

It’s not difficult to locate an contract office cleaning company in Scotland but to be able to find a company who can do the work quickly and effectively requires some actual research. So how do you know what do you look for? If you were interviewing for a new staff member you would draw up a list of questions prior to the interview. Do you do the same when you are looking for an office cleaning contractor?

You could start to develop your questions by thinking about these issues first.

Do they understand what it is that you need? Before any office cleaning service agreement is reached, a manager from the office cleaning service should come to your company offices and discover your specific needs. If they don’t understand what you are looking for how will they pass on instructions to the actual cleaners?

Are they flexible? Office environments can be always changing as teams as they expand in size will often move to different locations within a building or even to a different building. This shift of furniture and equipment also makes changes in cleaning requirements and the cleaning service provider should be flexible enough to alter your service agreement.

Are you allowed to give feedback? Don’t forget however that feedback should be more than just a survey form that you fill out each month and never see any changes as a consequence

Quality control inspections.

You should expect the local manager to be doing scheduled visits to inspect the office cleaning standards especially at the beginning of the contract. This way they can catch and sort problems at the beginning before they become major issues. After this, random spot checks should be made in order to ensure that the cleaners are doing the job as per your agreed specifications.

Finally do they do have systems in place that will assure you that you will be able to get access to senior managers direct in order to sort out any issues that may come up during the cleaning contract. And, they should handle support calls in a manner that assures you that action is being taken.

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